Our company

At FileTrac, we’re focused on being the technology and solutions leader for the claims and insurance industry.

This means being ahead of the technology and security needs of the industry with the most advanced platform and services. We focus on empowering those we serve with cutting-edge technologies. Our tools and resources are engineered to reduce human error and human capital costs — thus reducing claim costs and improving cycle time. Our overarching strategy is to create thebest-in-class claims management platform and claims productivity services for an intelligent cloud application that leverages artificial intelligence (AI), business intelligence (BI) and robotics automation (RPA).

In the last few years, Claims Management has started to define itself by the interactions of individuals and organizations with technology, and this evolution is growing. We believe a new technology paradigm has emerged in the insurance industry whereby technology is no longer a tool, but a core participant in claims management process. Our goal at FileTrac is to reduce claim costs, and we look to accomplish this by strategically:

  • Leveraging advanced AI to drive insights and acts on the user’s behalf

  • Implementing BI to expose data to reduce cycle times and improve efficiencies, and

  • Utilizing RPA to automate and standardize repeatable business processes.

It is our commitment to transform our business to lead this new era of digital transformation in the insurance claims industry and enable our customers and partners to adapt and thrive in this evolving, technologically-centric, world.