FileTrac Multi-Factor Authentication Announcement:

Listening to client feedback, we have pushed back the date of turning off the texting option on MFA (two-factor authentication) to Monday, June 14th.

We are directing all users to the Auth0’s Guardian App, Google Authenticator or others Authenticator Apps that are free and available worldwide.

Here are Google Authenticator and the Guardian App instructions:

If you have any questions or comments, please feel free to reach out to our Product Success Team at or call us at 888-717-1730.

We look forward to continuing to provide you the highest level of service.

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