The FileTrac Claims Management Solution has grown to become one of the best-known claims management solutions in the insurance industry, but that’s not all we are.
Above all else, we value our integrity. We hold ourselves accountable to the highest standards possible, because when we look at ourselves in the mirror, we want to be proud of what we see. For us, that means our commitments to our customers are also commitments to ourselves. More than anything else, we will always be true to our word, because the insurance industry is built entirely on trust.
We pride ourselves on creating solutions that solve our customer’s whole problem, not just part of it. That requires serious innovation, from top to bottom, because we’re helping businesses improve their processes in ways that have never been done before, with a competitive mixture of creativity, dedication, and technology. We believe that businesses need to evolve with the industry, or face extinction, and we want to stay ahead of the curve so our customers can do just that.
We know that this industry is complicated enough without adding more kinks. We don’t want to hand our customers a “custom solution” that is a hodgepodge of quick fixes that create just as many problems as they solve. Our goal is for our solutions to fit within our customers’ processes as easily and painlessly as possible -because it’s our job to make your lives easier not harder.
At our core, our experienced insurance and development teams have been passionately seeking real solutions and delivering them. Now, our organization is singularly focused on leading the insurance industry with real solutions provided by our experienced teams of industry and claim professionals and our innovative development team. Our people and our products are built with excellence, and with the customer in mind.
Chairman and CEO
Chairman and CEO
“Founded in faith, measured by integrity, and delivered with excellence. Wisdom rather than knowledge reminds me that what I do daily is for a higher purpose than me.”
“Founded in faith, measured by integrity, and delivered with excellence. Wisdom rather than knowledge reminds me that what I do daily is for a higher purpose than me.”
Chief Operating Officer
Chief Operating Officer
“Being sincere, faithful, loyal, truthful, and ethical professionally and, more importantly, personally with family.”
“Being sincere, faithful, loyal, truthful, and ethical professionally and, more importantly, personally with family.”
Chief Technology Officer
Chief Technology Officer
“I'll ponder why. It's largely because most answers are simple, and complexity introduces something hard to understand and error prone.”
“I'll ponder why. It's largely because most answers are simple, and complexity introduces something hard to understand and error prone.”
Chief Strategy Officer
Chief Strategy Officer
“As far back as I can remember, I’ve always been the person co-workers, family and friends relied on to either fix something or provide a solution to problem. 'Answers' is defined as 'solutions to problems or dilemmas.'”
“As far back as I can remember, I’ve always been the person co-workers, family and friends relied on to either fix something or provide a solution to problem. 'Answers' is defined as 'solutions to problems or dilemmas.'”
Evolve Senior Software Developer
Evolve Senior Software Developer
“I like to tinker and use technology to make things easier and help people solve problems.”
“I like to tinker and use technology to make things easier and help people solve problems.”
Chief Information Officer
Chief Information Officer
“I take a cautious approach to problem solving and planning to deliver a consistent customer experience.”
“I take a cautious approach to problem solving and planning to deliver a consistent customer experience.”
Executive Account Manager
Executive Account Manager
“I am trustworthy and hardworking and hold myself accountable and responsible for those who depend on me and those around me.”
“I am trustworthy and hardworking and hold myself accountable and responsible for those who depend on me and those around me.”
Technical Support Manager
Technical Support Manager
“I get real enjoyment helping others get the most value out of our product.”
“I get real enjoyment helping others get the most value out of our product.”
Senior Software Engineer
Senior Software Engineer
Customer Success Lead
Customer Success Lead
“I truly appreciate and care about others' thoughts and feedback to better myself and this company.”
“I truly appreciate and care about others' thoughts and feedback to better myself and this company.”
Software Engineer Intern
Software Engineer Intern
Co-founder and Board Member
Co-founder and Board Member
“A daily pursuit to build and grow as an individual, in order to make real connections with our customers, individuals and our team.”
“A daily pursuit to build and grow as an individual, in order to make real connections with our customers, individuals and our team.”
Sign up for our demo today and see for yourself what the platform can do for you!